Privacy Policy

Effective Date: 13 April 2026

InnovaMed Aesthetics Australia (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website: https://innovamedaesthetics.com.au/

1. What Information We Collect

We may collect the following types of personal information:

Personal & Contact Information

  • Full name
  • Email address
  • Phone number
  • Business or clinic name
  • Location such as suburb, state, or country

Enquiry & Business Information

  • Information submitted through contact or enquiry forms
  • Product or service interest
  • Communication history with our team

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data collected through cookies and analytics tools

2. How We Collect Your Information

We collect personal information when you:

  • Submit a contact or enquiry form on our website
  • Call, email, or message us through social media
  • Subscribe to newsletters or marketing communications
  • Browse and interact with our website

3. Why We Collect Your Information

We collect and use your personal information to:

  • Respond to enquiries and provide requested information
  • Arrange product demonstrations, quotes, consultations, or support
  • Improve our products, services, and website experience
  • Send relevant marketing communications where permitted or consented to
  • Meet our legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees and authorised representatives
  • Third-party service providers such as website hosting, CRM, marketing, and email platforms
  • Analytics and technology providers
  • Government, regulatory, or law enforcement bodies where required by law

We do not sell your personal information.

5. Overseas Disclosure

Some of our third-party suppliers or technology providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled in a manner consistent with Australian privacy law.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Understand website traffic and visitor behaviour
  • Improve site performance and user experience
  • Support marketing and remarketing activities

You can control or disable cookies through your browser settings, however some parts of the website may not function properly if cookies are disabled.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps may include secure hosting environments, restricted access, software updates, and standard security safeguards.

8. Access & Correction

You may request access to the personal information we hold about you and request correction if you believe it is inaccurate, incomplete, or out of date. To make such a request, please contact us using the details below.

9. Marketing Communications

Where permitted, we may send you promotional or informational communications about our products and services. You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or website functionality. Any updated version will be published on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

InnovaMed Aesthetics Australia

Unit 7C/256 New Line Rd, Dural NSW 2158

Phone: 1300 653 522

Website: innovamedaesthetics.com.au